In case you've ever had a cloud web hosting account before or you have dealt with any other online service, you probably know from your personal experience that for a lot of things it is better to speak with a live person on the telephone instead of exchange tickets or emails. In order to find out more about a specific service before you buy it or if something small needs to be done, for instance, it is really much easier and quicker to get it done real-time. If you're able to get in touch with representatives by phone, it is very likely that you're dealing with an actual web hosting provider, not a reseller. The type of support that you'll get by phone varies between different companies - from standard issues to professional technical support. Generally most suppliers will offer you pre-sales assistance and first level phone support, while more complex tech matters are managed through electronic mail and / or tickets.
Phone Support in Cloud Web Hosting
If you decide to take advantage of one of our Linux cloud web hosting packages, you'll be able to talk with our customer support team via phone for 14 hrs every day. We can assist you in choosing the proper package for your websites because we think that it's better to discuss this kind of issues with a live person. In case you already own an account, we are able to assist you with your sales/billing questions as well as general issues, even with some technical matters that don't require a lot of time or escalation to a system administrator as it'll be better to open a support ticket for time-consuming problems and have all the correspondence in one place. We now have phone numbers in the United States of America, the UK and Australia, so you can call the one you prefer and talk with our agents.