Integrated Ticketing System in Cloud Web Hosting
Our Linux cloud web hosting packages include an integrated trouble ticket system, which is an indivisible part of our in-house built Hepsia hosting Control Panel. As opposed to other comparable tools, Hepsia allows you to manage everything associated with the hosting service itself in the very same place – invoices, files, emails, support tickets, etc., eliminating the necessity to use different systems. In case you have any pre-sales or technical questions or any difficulties, you can send a ticket with a couple of clicks of the mouse without having to leave your hosting Control Panel. During the process, you may pick a category and our system will present you with a number of educational articles, which will give you additional information and which may help you resolve any particular problem even before you post a ticket. We guarantee a response time of no more than one hour, even if it is a weekend or an official holiday.