Many people who start using their first hosting account, or change companies, frequently have questions about how certain tasks are completed or run into predicaments when setting up various things such as e-mails, site settings, and so on. That’s why, some hosting providers have compiled documentation with standard questions and problems in order to help their customers receive information swiftly and seamlessly. As a result, the client care team can spend more time on real problems that given clients may be facing, since the solution for the smaller things will be available on the Internet and clients can easily handle them without having to get in touch with the customer service team. Having exhaustive documentation is exceptionally important, especially for new clients without any experience, since the web hosting service involves a vast number of features and lots of people can get baffled about what to do. A good information repository can both help you do the procedures that you need and discover how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you’ve bought your very first cloud web hosting package through our company or have moved your site over to us, you will grow accustomed to our platform and our created-developed Hepsia Control Panel in a jiffy as we have compiled an in-depth online knowledge base where you can find all the information that you will ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate features that you can use and the complications that you might stumble upon. The articles themselves are available in two places. The complete article list can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different features in each Control Panel section too. You can acquaint yourself with how to do pretty much everything, from enabling an .htaccess file to administering a mailing list, and all the articles offer thorough guides, so you won’t ever get bewildered on account of an unclear text. Naturally, if you encounter a more specific problem and you’re unable to find a solution in our knowledge base, you can touch base with our client service staff 24-7.