1 hour ticket response
We are specialized in offering a prompt and accurate reply to each tech support ticket sent by a user. Our proficient customer care team members will review your request and will think of the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average trouble ticket response time has proven to be twenty minutes.
A First–Rate Tech Support Service
Each member of our help desk support team has several years of experience in the Linux cloud web hosting packages niche and almost all of them have worked for us for at least five years. They all are ready to respond to all your questions in the most efficient manner possible.
An Intuitive Help Section
To help you get a quick hint on how you can use a particular feature, we have implemented a truly intuitive Help Center section in the Web Hosting Control Panel. You can search through a rich selection of web hosting account management articles and website management articles, browse the F.A.Q. database or check out our instructional video tutorials.