Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution guarantee with all our Linux cloud web hosting packages packages, meaning each individual help request you submit is going to be reacted to in only 60 minutes maximum. Our support team members are qualified to instantly solve any issue and to offer you on time information on any issue that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You can email us 24x7x365 with any concern you’ve got connected with 1001server’s offerings. We have got technicians present continually to offer instructions anytime required. You may use the ticketing system or send us a message at any moment, or you can pick up the phone or use the online chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • 1001server has included a detailed information base into the Control Panel as a way to obtain useful step–by–step instructions anytime. Each area of the Control Panel has its own contextual help area showcasing a variety of how–to content articles. We have also organized instructional videos to present you with a much better visual representation of just how to accomplish any presented activity.